Contact Budget
Reservations - Pre-rental enquiries
Please use this number for enquiries before reserving your hire car or making the car rental.
Tel: 0808 284 4444 (Open: 7am to 10pm, seven days a week)
Freephone from a UK BT landline. Calls from mobiles will be charged at your network's chosen rate.
Email: reservations@budget-emea.com
Customer Services - Post-rental enquiries
Please use this number for enquiries after your rental has taken place.
Tel: 0808 284 3455 (Open: 9.30am to 5.30pm, Monday to Friday)
Freephone from a UK BT landline. Calls from mobiles will be charged at your network's chosen rate.
From outside the UK: +44 1344 484100 and select Option 2
Calls from outside the UK will be charged at international rates.
Email: customer.service@budget.co.uk
We aim to resolve queries within a timeframe of 5 - 30 days.
Personal Accident Insurance Claim
To make a Personal Accident Insurance (PAI) claim, please call 0345 602 9429.
24 hour Roadside Assistance
Please use this number if you breakdown in the UK or need help on the road.
Tel: 0800 246 811
Freephone from a UK BT landline. Calls from mobiles will be charged at your network's chosen rate.
Open: 24 hours a day, 7 days a week
Corporate Enquiries
To get a quote or make a reservation please contact UK Reservations:
Tel: 0844 544 3432
For enquiries on CorporateProgrammes - Contracted Car & Van Rental:
Tel: 0844 544 7722
For enquiries on BusinessConnections - Car & Van Hire for Small Businesses:
Tel: 0844 544 7722
You may also contact us in writing at the following address:
Avis Budget UK
Avis Budget House
Park Road
Bracknell
Berkshire
RG12 2EW
United Kingdom
We follow the BVRLA Code of Conduct
Budget is a member of the British Vehicle Rental and Leasing Association (BVRLA). If you are unhappy with how we have handled your complaint, you may refer to their Conciliation Service.