Contact Budget

Reservations: Pre-rental enquiries

Please use this number for enquiries before reserving your hire vehicle:

0808 284 4444 (07:00 to 22:00, seven days a week)

Freephone from UK BT landlines. Calls from mobiles will be charged at your network's chosen rate.

Email: Budget.Reservations@budget-emea.com

Customer Services: Post-rental enquiries

Please use this number for enquiries after your rental has taken place.

0808 284 3455 (07:00 to 17:00, Monday to Friday)

Freephone from UK BT landlines. Calls from mobiles will be charged at your network's chosen rate.

From outside the UK: +44 1344 484100 and select Option 2.

Calls from outside the UK will be charged at international rates.

Email: customer.service@budget.co.uk

We aim to resolve queries within 5 to 30 days.

Personal Accident Insurance Claims

To make a Personal Accident Insurance (PAI) claim, please call 0345 602 9429.

24 hour Roadside Assistance

Please use this number if you break down in the UK or need help on the road:

0800 200 888

Or +44 121 275 3452 if overseas or using a mobile phone.

Open 24 hours a day, 7 days a week.

Corporate Enquiries

To get a quote or make a reservation please contact UK Reservations on:

0844 544 3432 

For enquiries on CorporateProgrammes - Contracted Car & Van Rental call:

0844 544 7722

For enquiries on BusinessConnections - Car & Van Hire for Small Businesses call:

0844 544 7722

Contact us in writing

Avis Budget UK
Avis Budget House
Park Road
Bracknell
Berkshire
RG12 2EW
United Kingdom

Dispute resolution

We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.