Contact Budget

Reservations - Pre-rental enquiries

Please use this number for enquiries before reserving your hire car or making the car rental.

Tel: 0808 284 4444 (Open: 7am to 10pm, seven days a week)

Freephone from a UK BT landline. Calls from mobiles will be charged at your network's chosen rate.

Email: reservations@budget-emea.com

Or use our Email Contact Form

Customer Services - Post-rental enquiries

Please use this number for enquiries after your rental has taken place.

Tel: 0808 284 3455 (Open: 7am to 5pm, Monday to Friday)

Freephone from a UK BT landline. Calls from mobiles will be charged at your network's chosen rate.

From outside the UK: +44 1344 484100 and select Option 2

Calls from outside the UK will be charged at international rates.

 

Email: customer.service@budget.co.uk

Or use our Email Contact Form


We aim to resolve queries within a timeframe of 5 - 30 days.

Personal Accident Insurance Claim

To make a Personal Accident Insurance (PAI) claim, please call 0345 602 9429.

24 hour Roadside Assistance

Please use this number if you breakdown in the UK or need help on the road.

Tel: 0800 200 888 or call +44 121 275 3452 if overseas or by mobile phone.

Open: 24 hours a day, 7 days a week

Corporate Enquiries

To get a quote or make a reservation please contact UK Reservations:

Tel: 0844 544 3432 

For enquiries on CorporateProgrammes - Contracted Car & Van Rental:

Tel: 0844 544 7722

For enquiries on BusinessConnections - Car & Van Hire for Small Businesses:

Tel: 0844 544 7722

Contact us in writing

Avis Budget UK
Avis Budget House
Park Road
Bracknell
Berkshire
RG12 2EW
United Kingdom

Dispute resolution

We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.