Counterpart driving licence changes

On June 8 2015, the paper counterpart to the UK driver's licence is being abolished. From then, Avis Budget Group will not require customers to present this when collecting their rental vehicle.

What happens for UK customers renting in the UK?

This change is taking place during one of our busiest seasons, so to make sure our customers do not face any disruption, anyone collecting their vehicle from one of our UK stores will only need to bring their photocard licence.

We will not be asking our UK customers to print a copy of their counterpart or provide an online code, but we will require customers to consent to their licence records being accessed for an additional check.

All UK customers will need to hold a full and valid licence free from any endorsements excluded in our terms & conditions.

What happens for UK customers renting abroad?

In many countries around the world the paper counterpart is not required today, so there will be no change. Anyone collecting their rental vehicle from an Avis or Budget store outside of the UK will, as previously, need to bring their photocard licence.

We understand customers may feel uneasy about the changes, so for peace of mind, UK customers renting cars abroad can also choose to visit the DVLA's 'Share Driving Licence' portal and bring along a print out of their licence, which shows current restrictions and penalties.

Avis Budget UK would like to assure all our customers that we will be prepared to support them through the change to the counterpart licence.